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    Managed Services Market

    ID: MRFR/ICT/1792-CR
    173 Pages
    Shubham Munde
    February 2020

    Managed Services Market Research Report Information By Service Type (Cloud Services, Managed Data Center Services, Managed Security Services, Managed Collaboration Services, Managed Mobility Services, Network Services and Testing, Others), Organization Size Large Enterprises, SMEs), Vertical (BFSI, IT & Telecommunication, Retail & E-commerce, Healthcare, Industrial/Manufacturing, Energy & Utilities, Education & Research, Others) - Forecast till 2032

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    Managed Services Market Summary

    As per Market Research Future Analysis, the Managed Services Market is projected to grow from USD 277.5 Billion in 2023 to USD 518.8 Billion by 2032, with a CAGR of 7.20% during the forecast period (2024 - 2032). The demand for cloud-based platforms and technological advancements such as IoT and Big Data Analytics is driving this growth. The COVID-19 pandemic has accelerated the adoption of remote work and digital solutions, further boosting market opportunities. However, challenges such as high maintenance costs and demand-supply imbalances persist. Key players are focusing on strategic partnerships and technological innovations to enhance service offerings.

    Key Market Trends & Highlights

    The Managed Services Market is witnessing significant growth driven by technological advancements and changing work dynamics.

    • Market size in 2023: USD 277.5 Billion; projected to reach USD 518.8 Billion by 2032.
    • CAGR during 2024-2032: 7.20%; indicating robust growth potential.
    • Increased adoption of cloud and IoT solutions due to COVID-19; enhancing remote work capabilities.
    • Major players focusing on mergers and technological innovations to expand market presence.

    Market Size & Forecast

    2023 Market Size USD 277.5 Billion
    2032 Market Size USD 518.8 Billion
    CAGR (2024-2032) 7.20%

    Major Players

    Cisco Systems Inc, NTT Data Corporation, Accenture, Unisys Corporation, Huawei Technologies Co. Ltd, Amdocs Limited, Telefonaktiebolaget LM Ericsson, Atos SE, IBM Corporation, DXC Technology Company, Fujitsu.

    Managed Services Market Drivers

    Market Growth Projections

    The Global Managed Services Market Industry is poised for substantial growth, with projections indicating a market value of 297.4 USD Billion in 2024, escalating to 639.1 USD Billion by 2035. This trajectory suggests a compound annual growth rate (CAGR) of 7.2% from 2025 to 2035. The increasing reliance on managed services across various sectors, driven by factors such as IT efficiency, cloud adoption, and cybersecurity needs, underscores the market's potential. As organizations continue to seek innovative solutions to enhance operational efficiency and security, the managed services sector is likely to experience sustained growth in the coming years.

    Cloud Adoption and Migration

    The Global Managed Services Market Industry is significantly influenced by the widespread adoption of cloud technologies. As businesses transition to cloud-based solutions, the demand for managed services to facilitate this migration increases. Managed service providers offer essential support in managing cloud infrastructure, ensuring security, and optimizing performance. This trend is expected to contribute to the market's growth, with projections indicating a value of 639.1 USD Billion by 2035. The ability of managed services to streamline cloud adoption processes positions them as critical partners for organizations aiming to harness the full potential of cloud computing.

    Focus on Cybersecurity Solutions

    In the Global Managed Services Market Industry, the growing emphasis on cybersecurity is a pivotal driver. Organizations are increasingly aware of the risks associated with cyber threats and are turning to managed service providers for comprehensive security solutions. These providers offer services such as threat detection, incident response, and compliance management, which are essential in safeguarding sensitive data. As cyber threats evolve, the demand for robust cybersecurity measures is likely to escalate, further propelling the growth of the managed services market. This trend aligns with the projected CAGR of 7.2% for the period from 2025 to 2035, indicating a sustained focus on security.

    Regulatory Compliance Requirements

    The Global Managed Services Market Industry is also shaped by stringent regulatory compliance requirements across various sectors. Organizations must adhere to numerous regulations concerning data protection, privacy, and industry-specific standards. Managed service providers play a crucial role in helping businesses navigate these complex compliance landscapes by offering tailored solutions that ensure adherence to regulations. This need for compliance is expected to drive demand for managed services, as companies seek to mitigate risks associated with non-compliance. The increasing complexity of regulatory frameworks may further enhance the relevance of managed services in supporting organizations' compliance efforts.

    Increasing Demand for IT Efficiency

    The Global Managed Services Market Industry experiences a robust demand for IT efficiency as organizations seek to optimize their operations. Companies are increasingly outsourcing their IT functions to managed service providers to reduce costs and enhance service delivery. In 2024, the market is valued at 297.4 USD Billion, reflecting a growing trend towards operational efficiency. This shift allows businesses to focus on core competencies while leveraging the expertise of managed service providers. The emphasis on IT efficiency is likely to drive significant growth in the sector, as organizations recognize the potential for improved performance and reduced operational risks.

    Scalability and Flexibility of Services

    The Global Managed Services Market Industry benefits from the inherent scalability and flexibility offered by managed service providers. Organizations are increasingly seeking solutions that can adapt to their changing needs, allowing them to scale operations without significant capital investment. Managed services provide the agility required to respond to market dynamics, enabling businesses to adjust their IT resources as necessary. This flexibility is particularly appealing to small and medium-sized enterprises that may lack the resources to maintain extensive in-house IT departments. As the demand for scalable solutions continues to rise, managed services are likely to play an increasingly vital role in supporting organizational growth.

    Key Companies in the Managed Services Market market include

    Industry Developments

    • Q2 2024: IBM to acquire HashiCorp for $6.4 billion to boost cloud automation IBM announced it will acquire HashiCorp, a provider of multi-cloud infrastructure automation software, for $6.4 billion to strengthen its managed services and hybrid cloud offerings.
    • Q2 2024: Accenture Acquires Cientra to Expand Engineering and Managed Services Capabilities Accenture completed the acquisition of Cientra, an engineering solutions company, to enhance its managed services portfolio and support clients in digital transformation initiatives.
    • Q2 2024: Managed services startup Electric raises $40M Series D to expand IT automation Electric, a provider of IT managed services for small and medium businesses, raised $40 million in Series D funding to accelerate product development and expand its managed IT automation platform.
    • Q2 2024: NTT DATA Launches New Managed Security Services Platform NTT DATA announced the launch of a new managed security services platform designed to provide advanced threat detection and response capabilities for enterprise clients.
    • Q3 2024: Capgemini acquires Quorsus to strengthen managed services in financial sector Capgemini acquired Quorsus, a consultancy specializing in post-trade services, to expand its managed services and consulting offerings for financial institutions.
    • Q3 2024: Wipro appoints new CEO for Cloud and Managed Services division Wipro announced the appointment of a new CEO to lead its Cloud and Managed Services division, aiming to drive growth and innovation in its global managed services business.
    • Q3 2024: HCLTech wins $200 million managed services contract from European telecom operator HCLTech secured a $200 million multi-year managed services contract to provide IT infrastructure management and support for a major European telecom operator.
    • Q4 2024: Cognizant launches new AI-powered managed services platform Cognizant introduced a new AI-powered managed services platform aimed at automating IT operations and improving service delivery for enterprise clients.
    • Q4 2024: DXC Technology and AWS announce strategic partnership for cloud managed services DXC Technology and Amazon Web Services (AWS) announced a strategic partnership to deliver joint cloud managed services solutions for enterprise customers.
    • Q1 2025: Kyndryl opens new managed services delivery center in Poland Kyndryl opened a new managed services delivery center in Poland to expand its service capacity and support European clients with IT infrastructure management.
    • Q1 2025: Atos sells managed services unit to private equity firm for €1.2 billion Atos completed the sale of its managed services unit to a private equity firm for €1.2 billion as part of its restructuring and focus on digital transformation.
    • Q2 2025: Fujitsu wins managed services contract with UK government agency Fujitsu secured a managed services contract to provide IT support and infrastructure management for a major UK government agency.

    Future Outlook

    Managed Services Market Future Outlook

    The Global Managed Services Market is projected to grow at a 7.2% CAGR from 2024 to 2035, driven by digital transformation, cloud adoption, and cybersecurity needs.

    New opportunities lie in:

    • Develop AI-driven analytics tools for proactive service management.
    • Expand service portfolios to include IoT and edge computing solutions.
    • Leverage partnerships with cloud providers to enhance service delivery capabilities.

    By 2035, the Managed Services Market is expected to be robust, reflecting substantial growth and innovation.

    Report Scope

    Attribute/Metric Details
      Market Size   USD 518.8 Billion (2024-2032)
      CAGR   7.20% (2024-2032)
      Base Year   2023
      Forecast Period   2024-2032
      Historical Data   2018- 2022
      Forecast Units   Value (USD Billion)
      Report Coverage    Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
      Segments Covered   By Service Type, Vertical
      Geographies Covered   North America, Europe, Asia-Pacific, and Rest of the World (RoW)
      Key Vendors   Accenture (US), Cisco Systems Inc (US), NTT Data Corporation (Japan), Amdocs Limited (US), Unisys Corporation (US),Huawei Technologies Co. Ltd (China),Telefonaktiebolaget LM Ericsson (Sweden),DXC Technology Company (US),Atos SE (France),IBM Corporation (US),Fujitsu (Japan)
      Key Market Opportunities   The COVID-19 crisis will extend to the online world through consumers and organizations. As a consequence, productivity can increase, and new opportunities can be opened up..
      Key Market Drivers   Furthermore, due to the increasingly growing adoption of IoT, cloud, and Big Data analytics across numerous organizations as a significant part of their digital transformation strategy, the burden on data centers is also increasing. This leads to the growth of the market.

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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    FAQs

    What are the growth prospects expected to be seen in the managed services market by 2032?

    A 7.20% CAGR is expected to facilitate the expansion of the market’s grossing to reach USD 518.8 Billion by 2032.

    Who are the leaders for change in the managed services market?

    The leader in the market such as Telefonaktiebolaget LM Ericsson (Sweden), Cisco Systems, Inc (US), Accenture (US), NTT Data Corporation (Japan), Amdocs Limited (US), Unisys Corporation (US), and Atos SE (France) are expected to modify the market’s background.

    Which region is spurring the growth of the managed services market?

    The North American region is anticipated to create a favorable impetus due to an increase in research and development activities.

    What factors are expected to play a crucial role in the managed services market?

    The need to reduce operational expenses for operational infrastructure is expected to motivate the market in the coming years.

    Managed Services Market Research Report - Forecast till 2032 Infographic
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